Purpose of Position
Provide leadership, direction and hands on involvement regarding quality, continuous improvement and problem solving in support of Policy Deployment objectives.
Implement and maintain the process improvement process including establishing targets fro achieving the company’s quality objectives.
Drive quality related policy deployment objectives for their area. Utilize statistical methods and root cause problem solving in analyzing quality issues.
Utilize statistical methods and root cause problem solving in analyzing quality issues and quality standards, including performing capability studies on processes/ equipment.
Lead the resolution of customer complaints or field failures, developing solutions as appropriate to eliminate the recurrence of the issue.
Support Manufacturing Operations
Provide input and recommendations for the identification and selection of improvement projects.
Monitor and report on quality metrics and progress toward quality goals.
Recommend test and inspection equipment as required to achieve quality goals.
Lead ISO compliance for assigned areas and participate in the audit process for the entire organization.
Manage Quality Technicians, including hiring, development and performance evaluation. Other duties as assigned.
Individuals in this position will have interaction and communication with the following:
Internal and external customers
Internal and external suppliers.
Measures of Performance
Delivery of quality goals $ improvement
Delivery of projects against plans ( schedules, adherence to processes and procedures
Quality of communications (written and oral)
Team leadership on quality matters
Background and Skill
Knowledge of quality principles and tools ( problem analysis, statistical tools, design of experiments, reliability, control charts and other quality methodologies) with the abilit to train others.
Bilingual a plus
Personal Trait Profile
Work with minimal supervision
Ability to multi-task and handle several concurrent projects
Clear and concise oral and written communication skills
Team oriented – good team leadership skills
Attention to detail
Drug Test: Yes
Background Check: Yes
Resume Required: Yes
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Foothills Staffing, Inc.
920 Tate Blvd SE #107
Hickory, NC 28602
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM